Privacy Policy – Mantooq Audiobooks App

Last updated: October 13, 2026

1) Who we are

This is the privacy policy of the “Mantooq Audiobooks” app (the “App”).

Developer / legal entity: Basira Foundation

2) Scope of this policy

This policy applies to the data that the Mantooq Audiobooks app collects when you use the App, and to any official pages, websites or support forms connected to the App (where they exist).

3) What data do we collect?

We collect some or all of the following, depending on what you provide and which App features you use:

a) Data you provide directly

• Your name (if provided).
• Your email address (for example, when you create an account, contact support or restore a subscription).

b) Data collected automatically when you use the App

• Device and app information (such as device type, operating system version, app version, language, technical identifiers, IP address and crash logs).
• In-app usage data (such as the pages you visit, in-app events, times and dates of use, interactions and in-app downloads).
• Server log data (time of visit, requests, responses and IP address).

c) Location data

• We may collect location information (approximate or precise) only if you enable it and grant the required permission on your device, and only for an App feature that needs it.

d) Cookies and similar technologies (if we have a website)

• We may use cookies and similar technologies on web pages connected to the App to improve performance and measure usage.

4) How do we collect data?

We collect data through:

• Your use of the App (when you download, sign in, listen, search, interact or contact support).
• Your browser or device, automatically (technical data, for security and performance).
• Server logs, when the App connects to our servers.
• System permissions (such as location), if you grant them.

5) Why do we use data?

We use data for the following purposes:

• Running the App and providing the service (such as account management, sync, subscription restore and technical support).
• Improving performance, quality and user experience (analytics, crash diagnosis and performance measurement).
• Administrative communication (important updates, changes to terms or policies, and notices needed to run the service).
• Processing in-app purchases or subscriptions (where applicable) and the related customer service.
• Legal compliance, fraud prevention, protecting rights and safety, and enforcing our terms.

6) Sharing data with third parties

We do not sell your personal data. We may share limited data only in the following cases:

a) Service providers (processors)

We may use providers to run our infrastructure, analytics, in-app payments, technical support and operational messages. Data is shared only to the extent needed to provide the service and under contractual data-protection obligations.

b) Legal requirements

We may disclose data if legally required, to protect our rights or our users, or to investigate abuse or fraud.

c) Marketing partners (if any)

If we run advertising or measure campaigns, technical or statistical data may be used to measure effectiveness and improve campaigns, in line with your settings and legal and regulatory limits.

7) International data transfers

Data may be processed on servers inside or outside your country of residence (depending on where our hosting and service providers are located). We take reasonable measures to protect data in transit and during processing.

8) Data security

We apply reasonable technical, organizational and administrative measures to protect data from unauthorized access, loss, alteration or disclosure. However, no online system can be guaranteed to be 100% secure.

9) Your choices and rights

Depending on your country and applicable law, you may have the right to:

• Access, correct or update your data.
• Request deletion of your account or data, or restrict its processing.
• Withdraw consent (such as location permission) from your device settings.

In the App: you can delete your account and data from Settings > Account settings > Delete My Account.

Outside the App: you can email us at mantooq@basira.ca.

10) Data retention

We keep data for as long as needed to provide the service and fulfil the purposes described in this policy, then delete or anonymize it, unless the law requires us to keep it longer (for example, for fraud prevention, accounting or compliance).

11) Third-party links and services

The App or our websites may contain links to third-party services. We are not responsible for their policies, and we recommend reviewing them before using those services.

12) Updates to this policy

We may update this policy from time to time. We will publish the updated version and change the “Last updated” date, and we may notify you in the App when needed.